Fund Boards Council

FBC events

EVENTS

Upcoming Fund Boards Council events

Consumer Duty – New FBC Research and Panel with the FCA 

Focusing on new FBC research on Consumer Duty dashboards and Management Information, this session will then be opened to a panel discussion, including participation from the Financial Conduct Authority (FCA), and a Q&A.

Upcoming FBC event

Consumer Duty – New FBC Research and Panel with the FCA 

Days
Hours
Minutes
Seconds

Event details

Focusing on new FBC research on Consumer Duty dashboards and Management Information, this session will then be opened to a panel discussion, including participation from the Financial Conduct Authority (FCA), and a Q&A.
Please look at our event terms if you will be joining us for this event.

Contributors

Brandon Horwitz

Senior Adviser, Fund Boards Council

Laurence Mumford

Distribution Governance Director, M&G

About this event

Brandon Horwitz, FBC senior adviser, will present key findings from new FBC research on Consumer Duty (CD) dashboards and Management Information (MI). Following this, he will chair a panel discussion with the FCA’s Chris Douglas, who has responsibility for supervising a portfolio of large and medium sized asset managers, and Laurence Mumford at M&G.

The new FBC research focuses on how the CD dashboards and MI facilitate oversight and compliance with CD for authorised fund managers, what good practice looks like in terms of board packs/MI as well as providing recommendations and examples of good practices on how fund boards can further enhance their Consumer Duty oversight. Some of the key aspects that will be presented include:

  • How fund boards are involved in the Consumer Duty (CD) programme
  • Role of the CD champion
  • Current state of development of CD dashboards / MI
  • How good / poor customer outcomes are defined, including what might constitute ‘foreseeable harm’
  • Metrics used to measure good / poor customer outcomes
  • Use of internal / external research
  • Gaps / planned areas for development of CD dashboards / MI

Senior Managers & Directors Conference

Kindly being hosted by BNY Mellon, we are hoping to announce a panel of regional regulators, including senior representation from the FCA, in due course. The full agenda will be firmed up in the coming months.

Upcoming FBC event

Senior Managers & Directors Conference

Days
Hours
Minutes
Seconds

Event details

Kindly being hosted by BNY Mellon, we are hoping to announce a panel of regional regulators, including senior representation from the FCA, in due course. The full agenda will be firmed up in the coming months.
Please look at our event terms if you will be joining us for this event.

Contributors

About this event

There will be informal drinks following, for which we do hope that you will be able to stay.