News

In our next FBC webinar on Monday 27 October at 2pm (hosted by FBC Senior Adviser, Simon Hynes), we’ll be sharing insights from our latest FBC research, which explores how Authorised Fund Manager (AFM) boards are meeting their Consumer Duty obligations, especially around the Consumer Understanding outcome. This remains highly topical, especially in light of the Financial Conduct Authority’s ongoing Consumer Composite Investments (CCI) consultation, seeking to simplify and enhance disclosure for investment products.

The webinar will explore:
– What types of customer documents are being tested for clarity and comprehension?
– Who is involved in testing?
– How are firms conducting consumer understanding tests?
– Who oversees the results, and to what extent is the fund board involved?
– Are distributor-created factsheets being tested for clarity and alignment?
– What actions have been taken in response to testing findings?

Thank you to everyone who participated in our recent Consumer Understanding research survey.

FBC Corporate Members can register for the webinar here: https://fundboards.org/event/consumer-understanding/