FBC Senior Adviser Brandon Horwitz featured in Ignites Europe yesterday, discussing the challenges faced by fund boards in overseeing funds distributed through direct-to-consumer platforms.
In the article, Brandon highlights that “Platforms account for most retail flows, yet the information they can share about end customers is still limited and inconsistent.”
Brandon urges boards to “ask more searching questions about data quality” and “look for new ways to understand customer outcomes”. He also said fund directors should focus on building relationships and maintaining dialogue with platforms, adding that this had become an increasingly important responsibility.
Subscribers to Ignite Europe can read the full article here: https://www.igniteseurope.com/issue/700224
