11 December 2023
Gail Thomson, Head of Fund Governance and Oversight at RBS Coutts, part of Natwest Group, spent 15 minutes with FBC CEO Shiv Taneja chatting about her personal career path and professional insights and views. With over 20 years’ experience in the industry, Gail oversees the end-to-end governance and oversight for the whole funds business, from service provider oversight and costs to regulatory reporting and breach management.
Gail touches on topics including:
- Consumer Duty and Assessment of Value (AoV)
- Governance embedding and its evolution
- Her personal development experiences and non-executive pathway
- Value and the commitment to the customer
- Her four-year tenure with Glasgow Children’s Hospital Charity, where she is now Board vice chair and treasurer
